Privacy Policy

OLIVIA & HILL PRESS INC  |  oliviahill.com

Effective Date: June 2, 2026  |  Last Updated: June 2, 2026

 

Olivia & Hill Press INC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit oliviahill.com, create an account, or make a purchase. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our site.

1. Information We Collect

1.1 Information You Provide Directly

  • Account registration: name, email address, and password.
  • Purchases: billing name, billing and shipping address, and payment card details (processed securely through our payment processor — we do not store full card numbers).
  • Communications: any messages, inquiries, or feedback you send us.
  • Instructor inquiries or adoption requests: institutional affiliation and contact information.

1.2 Information Collected Automatically

When you browse our site, we may automatically collect:

  • Log data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
  • Device information: hardware model and browser settings.
  • Cookies and similar tracking technologies (see Section 6).

1.3 Information from Third Parties

We may receive information from third-party services such as payment processors, shipping carriers, and digital delivery platforms when you complete a transaction.

 

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders (print and digital) and send order confirmations and receipts.
  • Manage your account and provide access to the digital products you have purchased.
  • Respond to your questions, requests, and customer service inquiries.
  • Send transactional communications related to your account or purchases.
  • Send promotional emails and newsletters, where you have opted in (you may unsubscribe at any time).
  • Improve our website, products, and services through analytics and usage data.
  • Detect and prevent fraud, abuse, and security incidents.
  • Comply with legal obligations.

 

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers: Third-party vendors who assist us with payment processing, order fulfillment, shipping, email delivery, website hosting, and analytics. These parties are contractually required to protect your information and use it only for the services they provide to us.

Digital platform partners: If you access our titles through a Learning Management System (LMS) or digital adoption platform, that platform may receive information necessary to authenticate and deliver your content.

Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of our company, customers, or others.

Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred to the successor entity.

 

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data on the following legal grounds:

  • Contract performance: to fulfill orders and manage your account.
  • Legitimate interests: to improve our website and prevent fraud.
  • Consent: to send marketing communications where you have opted in.
  • Legal obligation: to comply with applicable laws and regulations.

 

5. Your Rights

5.1 Rights Under GDPR (EEA/UK Users)

If you are located in the EEA or UK, you have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete personal data.
  • Request erasure of your personal data (“right to be forgotten”), subject to legal exceptions.
  • Restrict or object to certain processing of your data.
  • Data portability — receive your data in a structured, machine-readable format.
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with your local data protection authority.

5.2 Rights Under CCPA (California Residents)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, disclose, or sell.
  • Delete personal information we have collected from you, subject to certain exceptions.
  • Opt out of the sale of your personal information (we do not sell personal information).
  • Non-discrimination for exercising your privacy rights.
  • Correct inaccurate personal information we hold about you.

To exercise any of the above rights, please contact us using the information in Section 10. We will respond to verifiable requests within the timeframes required by applicable law (30 days for GDPR; 45 days for CCPA).

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session and shopping cart.
  • Remember your login preferences.
  • Analyze website traffic and usage patterns (e.g., via Google Analytics).

You may control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality, such as keeping items in your cart or staying logged in to your account.

 

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining your account, complying with legal obligations, resolving disputes, and enforcing our agreements. When your data is no longer needed, we will securely delete or anonymize it.

 

8. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmitted through our site and secure storage of account credentials. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

9. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

 

10. International Data Transfers

The Olivia & Hill Press is based in the United States. If you access our site from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our site, you consent to this transfer.

 

11. Third-Party Links

Our website may contain links to third-party websites, including Amazon, digital platforms, and partner institutions. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated “Last Updated” date. Where changes are significant, we may also notify you by email. Your continued use of our site after any changes constitutes acceptance of the updated policy.

 

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a privacy-related concern, please contact us:

The Olivia & Hill Press

660 So. Mansfield St., Ypsilanti, MI 48197

Tel: (734) 971-0202

Monday – Friday, 8:30 am – 5:00 pm EST

Email: [email protected]

Website: https://oliviahill.com